Exchange & Returns

If you have purchased an item from www.shop.wlcentralin.com.sg and it is not of acceptable quality, incorrect size or faulty you can request for an exchange within 15 days upon receipt. If you wish to return an item because you have changed your mind about your purchase, you must return your purchase within 15 days of purchase.

Upon receipt and assessment of the returned item, wlcentralin will notify you either by email or phone, and if the return is approved, wlcentralin will process the refund. Any refund will be provided via the same method of payment as the original purchase. Refunds can take up to 14 days.

The returned item(s) must not have been used, worn, damaged and must be in its original packaging.